Course Details

Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
5BA350RETAIL MANAGEMENT3+0+03511.09.2025

 
Course Details
Language of Instruction English
Level of Course Unit Bachelor's Degree
Department / Program BUSINESS ADMINISTRATION
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course Explaining the key functions and value creation roles of retailers.

Identifying various retail channels, including digital and physical.

Developing strategic thinking in retail marketing and operations.

Exploring the impact of digitalization and change-driven shifts in channel management.
Course Content This course explores the transformation of retail management in response to digitalization and global disruptions. Students will learn about the evolving dynamics of retailing, including omnichannel strategies, retail market planning, merchandise management, and store operations. The course equips students with the strategic and analytical tools to understand the customer journey and to manage retail channels in a competitive, technology-driven environment.
Course Methods and Techniques Initial Project Report Submission 20%
Group Presentation – Graded Individually 20%
Midterm Exam 30%
Final Project Submission 30%
Prerequisites and co-requisities ( BA203 )
Course Coordinator Asist Prof.Dr. SERAP SARP serap.sarp@agu.edu.tr
Name of Lecturers Asist Prof.Dr. SERAP SARP
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Slides
Kitap
Documents slayt, kitap
Assignments proje
Exams midterm

Course Category
Social Sciences %100

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Yarıyıl İçi Çalışmalarının Başarı Notunun Katkısı 14 % 10
Quiz/Küçük Sınav 1 % 30
Ödev 1 % 10
Sunum/Seminer 1 % 10
Final examination 1 % 40
Total
18
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Yazılı Sınav 1 20 20
Grup Sunumu 1 2 2
Sunum için Hazırlık 1 20 20
Sunum 1 2 2
Proje 1 20 20
Okuma 1 14 14
Rapor 1 10 10
Araştırma 1 14 14
Seminer 1 3 3
Yüz Yüze Ders 1 15 15
Derse Devam 1 10 10
Final Sınavı 1 20 20
Total Work Load   Number of ECTS Credits 5 150

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Identify the evolving customer journey in the modern retail environment.
2 Outline customer engagement strategies within an omnichannel framework.
3 Discuss the influence of digitalization and post-pandemic trends on retail operations.
4 Evaluate retail marketing mix components for effective retail strategy formulation.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Introduction to Retail Management Reading
2 Multichannel Retailing Reading
3 Dimensions of retail location choice Reading
4 Digitalization and Digital Transformation
5 Retail Market Strategy

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10
C1 4 2 2 1 2 2 2 3 3 4
C2 4 2 2 2 2 3 2 3 2 3
C3 4 3 2 1 2 3 3 3 4 5
C4 5 3 2 1 2 3 2 4 2 4

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant

  
  https://sis.agu.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=79284&lang=en