Course Details

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Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
5IE375PRODUCTION & SERVICE SYSTEMS MANAGEMENT I4+0+04614.08.2025

 
Course Details
Language of Instruction English
Level of Course Unit Bachelor's Degree
Department / Program INDUSTRIAL ENGINEERING
Type of Program Formal Education
Type of Course Unit Compulsory
Course Delivery Method Face To Face
Objectives of the Course To provide the students with the analytical skills and managerial insights necessary to critically analyze a firm s operations decisions and practices.
To integrate material learned in other advanced IE and OR courses to improve the student s understanding of the application of these advanced methods in increasing the performance of production and service systems.
To strengthen the student s management skills by applying the technical and theoretical IE and OR material provide throughout the curriculum to both production and service delivery systems.
Course Content This course will focus on the design of production and service systems using mathematical, computational and other modern analytical techniques. In particular, this course will cover forecasting, sales and operations planning, deterministic and stochastic inventory and lot-sizing models and supply chain management.
Course Methods and Techniques In class
Prerequisites and co-requisities ( IE211 or IE212 )
Course Coordinator Research Assist.Dr. İsmet Söylemez - ismet.soylemez@agu.edu.tr
Name of Lecturers Asist Prof.Dr. Rukiye Kaya - rukiye.kaya@agu.edu.tr
Assistants Research Assist.Dr. İSMET SÖYLEMEZ ismet.soylemez@agu.edu.tr
Work Placement(s) No

Recommended or Required Reading
Resources Production and Operations Analysis, by Steven Nahmias, Tava Lennon Olsen, 7th edit, Waveland Press, Inc.
Course Notes Shared on Canvas
Documents Canvas
Assignments Canvas
Exams Canvas

Course Category
Mathematics and Basic Sciences %0
Engineering %100
Engineering Design %0
Social Sciences %0
Education %0
Science %0
Health %0
Field %0

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Yarıl yılSonu Sınavı/Dönem Projesinin Başarı Notuna Katkısı 1 % 20
Quiz/Küçük Sınav 3 % 20
Proje/Çizim 1 % 20
Final examination 1 % 40
Total
6
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Sunum için Hazırlık 2 4 8
Sunum 2 2 4
Soru Çözümü 1 4 4
Proje 1 30 30
Kısa Sınav 3 3 9
Rapor 2 10 20
Kişisel Çalışma 1 1 1
Der Dışı Final Sınavı 1 5 5
Ders Dışı Ara Sınav 1 10 10
Derse Devam 14 4 56
Final Sınavı 1 30 30
Total Work Load   Number of ECTS Credits 6 177

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Outline the whole picture about operations management in a system.
2 Illustrate the methods for forecasting demand in the context of operations planning.
3 Explain the process by which companies go from technical forecasts to aggregate level sales and operations plans.
4 Use the methods for controlling individual item inventories when product demand is certain and uncertain.
5 Explain the systemic issues in supply chain management
6 Design a team project to solve a real-world problem and share the results of a real-world problem related team project (written and orally) with peers in a meaningful and professional manner.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Introduction - -
2 Forecasting - -
3 Forecasting - -
4 Forecasting - -
5 Sales and Operations Management - -
6 Sales and Operations Management - -
7 Inventory Control Subject to Known Demand-Project midterm Presentation -
8 Fall Break - -
9 Inventory Control Subject to Known Demand-Active Learning - -
10 Midterm - -
11 Inventory Control Subject to Uncertain Demand - -
12 Inventory Control Subject to Uncertain Demand - -
13 Inventory Control Subject to Uncertain Demand - -
14 Supply Chain Management - -
15 Project Final Presentation - -

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12
All 5 5 5 5 5 5 5 5 5 5 5 5
C1 4 4 2 2
C2 4 4 2 2
C3 4 4 2 2
C4 4 4 2 2
C5 4 4 2 2 4
C6 5 3 3 3 2 5 3

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant

  
  https://sis.agu.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=78240&lang=en
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