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Language of Instruction
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English
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Level of Course Unit
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Bachelor's Degree
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Department / Program
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BUSINESS ADMINISTRATION
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Type of Program
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Formal Education
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Type of Course Unit
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Elective
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Course Delivery Method
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Face To Face
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Objectives of the Course
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Endowing the student with concepts, techniques and tools to design, analyze and improve quality management of an organization.
Endowing students with the role of quality management in the overall business strategy of the firm.
Improving the quality management of the firm
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Course Content
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This course provides students with concepts, techniques and tools to design, organize and improve quality management of an organization. Quality of goods and services has become the key factor for success in business. At the end of the course students will have a fair understanding of the role Quality Management plays in business processes.
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Course Methods and Techniques
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This is also a student-driven course. It is your responsibility to participate actively in class discussions. You are not graded on whether you agree or disagree with the instructor or with each other. Evaluation of class participation will be based on your ability to rise and answer important issues, to contribute ideas or insights, to build upon the ideas of others, ask questions to presenters, etc. By actively participating in the class discussions, you can sharpen your insights, and those of your classmates. Both the quality and frequency of your participation will count towards your active participation grade. Please note that high-quality or relevant contribution will earn you a higher participation grade than frequent but insignificant contribution. Also, you will not get any class participation points for just being present in class. Class attendance is a necessary but not a sufficient condition for scoring highly on the class participation.
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Prerequisites and co-requisities
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None
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Course Coordinator
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Associate Prof.Dr. Fatma Selen Madenoğlu selen.madenoglu@agu.edu.tr
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Name of Lecturers
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None
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Assistants
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None
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Work Placement(s)
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No
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Recommended or Required Reading
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Resources
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Managing Quality: Integrating the Supply Chain by S. Thomas Foster, Global Edition, Pearson
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For this course I will be using CANVAS Course Website. You will access the course syllabus, course materials including lecture notes, links to related websites, assignments, articles, etc from CANVAS. You are responsible to check Canvas on a regular basis. Information about exams and assignment grades will also be available at this site.
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