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Language of Instruction
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English
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Level of Course Unit
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Bachelor's Degree
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Department / Program
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BUSINESS ADMINISTRATION
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Type of Program
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Formal Education
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Type of Course Unit
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Compulsory
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Course Delivery Method
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Face To Face
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Objectives of the Course
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Endowing the student with concepts, techniques and tools to design, analyze and improve operational capabilities of an organization.
Endowing students with the role of operations management in the overall business strategy of the firm.
Improving the interdependence of the operating system with other key functional areas of the firm
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Course Content
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Operations management involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost or quality. This course considers the operations from a managerial perspective. Key performance measures of operation (productivity, quality and response time) as well as important concepts for improving the performance of operations along these dimensions will be considered.
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Course Methods and Techniques
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We will be using various tools for active learning to take place. This is also a studentdriven
course. It is your responsibility to participate actively in class discussions. You
are not graded on whether you agree or disagree with the instructor or with each
other. Evaluation of class participation will be based on your ability to rise and
answer important issues, to contribute ideas or insights, to build upon the ideas of
others, ask questions to presenters, etc.
By actively participating in the class discussions, you can sharpen your insights, and
those of your classmates.
Both the quality and frequency of your participation will count towards your active
participation grade. Please note that high-quality or relevant contribution will earn
you a higher participation grade than frequent but insignificant contribution. Also,
you will not get any class participation points for just being present in class. Class
attendance is a necessary but not a sufficient condition for scoring highly on the
class participation.
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Prerequisites and co-requisities
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None
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Course Coordinator
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None
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Name of Lecturers
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Associate Prof.Dr. Fatma Selen Madenoğlu selen.madenoglu@agu.edu.tr
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Assistants
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None
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Work Placement(s)
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No
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Recommended or Required Reading
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Resources
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Operations Management by Heizer and Render, Eleventh Edition, Pearson/ Prentice- Hall.
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For this course I will be using CANVAS Course Website. You will access the course
syllabus, course materials including lecture notes, links to related websites,
assignments, articles, etc from CANVAS. You are responsible to check Canvas on a
regular basis. Information about exams and assignment grades will also be available
at this site.
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